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State Wants to Return $28 Million in Undelivered Income Tax Refunds

Sacramento – The Franchise Tax Board (FTB) is encouraging taxpayers to find out if they are among the thousands of Californians who missed receiving a total of $28 million in income tax refunds.

This year, the US Postal Service returned more than 49,000 personal income tax refunds to FTB. Most cases involve taxpayers who moved but failed to update their addresses with FTB.

Taxpayers can use the Check Your Refund Status online tool, in both English and Spanish, to learn whether they have a refund waiting. Taxpayers may also call FTB at 800.852.5711. Once FTB enters a taxpayer’s new mailing address, a refund is automatically re-issued.

Taxpayers are strongly encouraged to use direct deposit, which allows FTB to deliver refunds in a matter of days.

As of November 28, 2015, FTB had issued more than 10.5 million refunds totaling more than $10.8 billion for the 2014 tax year.

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